Terms of Service

Terms of Service Last Updated: 4/8/26

These Terms of Service (“Terms”) govern your access to and use of the website rockymountainspring.com, including any associated funnels, forms, booking calendars, membership areas, or mobile applications (collectively, the “Website” or “Services”) operated by Rocky Mountain Spring & Suspension (“we,” “us,” or “our”), located in Colorado Springs, Colorado.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you must not use our Website.

1. Use of the Website

You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates applicable federal, state, or local law or regulation.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website.
  • Introduce any viruses, trojan horses, or other harmful material.
  • Attempt to gain unauthorized access to any part of the Website.
  • Use any automated means (bots, scrapers, etc.) to access or collect data from the Website without our prior written consent.

2. User Accounts and Submissions

If you create an account or submit information through forms, funnels, or calendars, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

All content you submit (inquiries, reviews, messages, etc.) must be accurate and not infringe on any third-party rights.

3. SMS / Text Messaging

By providing your phone number and opting in (via form checkbox, keyword text, or other method), you consent to receive text messages from us. These may include:

  • Transactional messages (appointment reminders, order updates, service confirmations)
  • Marketing or promotional messages (offers, news, etc.) — only if you separately opt in where required

Message and data rates may apply. Message frequency varies. To unsubscribe, reply STOP to any message. For help, reply HELP. We respect opt-out requests promptly.

We do not sell or share your mobile information with third parties for marketing purposes, except as necessary with our SMS service providers to deliver the messages you requested.

4. Intellectual Property

All content on the Website (text, graphics, logos, images, software, etc.) is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.

5. Payments and Refunds (if applicable)

If you purchase products or services through our Website:

  • All payments are processed securely through our third-party payment providers.
  • Prices are subject to change without notice.
  • Refund and cancellation policies are stated at the time of purchase or on the specific product/service page. Generally, [briefly describe your policy, e.g., “no refunds on digital products or completed services” or link to a separate page].

6. Disclaimers and Limitation of Liability

The Website and all content, services, and products are provided “as is” and “as available” without any warranties of any kind, express or implied.

To the fullest extent permitted by law, Rocky Mountain Spring & Suspension shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, even if advised of the possibility of such damages.

Our total liability to you for any claim shall not exceed the amount you paid us (if any) in the twelve (12) months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website, violation of these Terms, or violation of any rights of another.

8. Termination

We may terminate or suspend your access to the Website at any time, without notice, for any reason, including if you breach these Terms.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Colorado, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in El Paso County, Colorado. You agree to submit to the personal jurisdiction of such courts.

Class Action Waiver: You agree that any disputes will be resolved on an individual basis only, and you waive any right to participate in a class action lawsuit or class-wide arbitration.

10. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date will be revised. Your continued use of the Website after changes constitutes acceptance of the new Terms.

11. Miscellaneous

  • These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
  • If any provision is found invalid, the remaining provisions remain in effect.
  • Our failure to enforce any right does not waive that right.